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	<title>Comments on: Twenty Reasons to Blog</title>
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	<link>http://www.socialmediaworx.com/2008/twenty-reasons-to-blog/</link>
	<description>Leveraging social media to make great ideas happen</description>
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		<title>By: ryanmoede</title>
		<link>http://www.socialmediaworx.com/2008/twenty-reasons-to-blog/comment-page-1/#comment-404</link>
		<dc:creator>ryanmoede</dc:creator>
		<pubDate>Mon, 29 Sep 2008 16:56:55 +0000</pubDate>
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		<description>@BL_Ochman - Cool! They make for a good combo.</description>
		<content:encoded><![CDATA[<p>@BL_Ochman &#8211; Cool! They make for a good combo.</p>
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		<title>By: BL Ochman</title>
		<link>http://www.socialmediaworx.com/2008/twenty-reasons-to-blog/comment-page-1/#comment-403</link>
		<dc:creator>BL Ochman</dc:creator>
		<pubDate>Mon, 29 Sep 2008 16:28:14 +0000</pubDate>
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		<description>wow, great to combine the reasons to blog with my reasons not to.
really gives a good overview.
i will refer to this post on my blog too.
thank you!
BL</description>
		<content:encoded><![CDATA[<p>wow, great to combine the reasons to blog with my reasons not to.<br />
really gives a good overview.<br />
i will refer to this post on my blog too.<br />
thank you!<br />
BL</p>
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		<title>By: ryanmoede</title>
		<link>http://www.socialmediaworx.com/2008/twenty-reasons-to-blog/comment-page-1/#comment-401</link>
		<dc:creator>ryanmoede</dc:creator>
		<pubDate>Mon, 29 Sep 2008 12:57:36 +0000</pubDate>
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		<description>@Mukund - that&#039;s a good one to add. Another company that has used blogging (plus other social media tools) for customer service is Timbuk2. http://www.viget.com/engage/web-20-expo-customer-service-is-the-new-marketing/</description>
		<content:encoded><![CDATA[<p>@Mukund &#8211; that&#8217;s a good one to add. Another company that has used blogging (plus other social media tools) for customer service is Timbuk2. <a href="http://www.viget.com/engage/web-20-expo-customer-service-is-the-new-marketing/" rel="nofollow">http://www.viget.com/engage/web-20-expo-customer-service-is-the-new-marketing/</a></p>
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		<title>By: Mukund Mohan</title>
		<link>http://www.socialmediaworx.com/2008/twenty-reasons-to-blog/comment-page-1/#comment-400</link>
		<dc:creator>Mukund Mohan</dc:creator>
		<pubDate>Mon, 29 Sep 2008 12:46:54 +0000</pubDate>
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		<description>Thanks Ryan. I got another input via email:
21: Help resolve customer service and support issues. E.g: Adobe
I am looking for some metrics, would love your input.

Do you know any other companies that use their blog for customer service?</description>
		<content:encoded><![CDATA[<p>Thanks Ryan. I got another input via email:<br />
21: Help resolve customer service and support issues. E.g: Adobe<br />
I am looking for some metrics, would love your input.</p>
<p>Do you know any other companies that use their blog for customer service?</p>
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